CashPro Data Product Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description Details:

At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into working capital solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. The future of payments is here at Bank of America. Powered by people. Driven by Technology. 

The success of Bank of America and Global Payments Solutions (GPS) is dependent on continual enhancement and differentiation in the digital space. CashPro® is Bank of America’s flagship GPS platform for clients ranging from business banking to commercial and large corporates doing business globally.

This position is for a CashPro Data Product Manager, focused on empowering our product and sales teams with actionable insights to help them understand client behavior and measure success. We are looking for a motivated self-starter, passionate about the power of data to drive product development and business strategies. This individual must exhibit strong organizational skills, with a proven ability to manage multiple high priority tasks for the business with overlapping deadlines. They must also be skilled at reading and writing SQL queries to analyze data, and comfortable using tools including Splunk, Alteryx, and Tableau/BI tools. They should also be a clear and concise communicator, with an ability to message across multiple levels of the organization.

Responsibilities:

As CashPro Data Product Manager, responsibilities will include ownership of data strategy and analytics for various purposes across the CashPro platform, including but not limited to: reporting on product adoption, client behavior, security, user access, and recurring measurement of key performance indicators.

This product manager will:

• Partner with product, sales, operations, and other internal partners to complete ad-hoc data analysis projects, to inform understanding of client access, user behavior, and/or product adoption

• Identify opportunities for automation of data insights, and work with a cross-functional team of product, design, and technology partners to prioritize, develop, and publish data insights for internal stakeholders

• Perform recurring key performance indicator reporting, including producing product adoption metrics for use in external publications and quarterly earnings reports

• Develop and/or influence data product strategy to enhance internal metrics infrastructure and visualization tools, enabling the delivery of more comprehensive, actionable analytics to internal and external stakeholders

• Work with Technology partners and vendors through the agile development methodology, required governance and compliance approvals, and early risk identification and mitigation of issues

• Support weekend release activity as associated with data product enhancements

• Serve as an innovation champion and thought leader, identifying new opportunities for enhancement as well as internal efficiencies and process improvements to help simplify and improve the client and internal employee experience.

Required Qualifications:

Inclusive and Inspiring: Seeking motivated team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds

Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities

Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo

Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge

• Minimum of 3 years' of data analytics or data product management experience  

• Conveys out‐of‐the box ideas and solutions, embraces change with a future‐forward mindset, and challenges the status quo

• Work on cross-functional, global teams across multiple time zones and foster strong working relationships

• Drives alignment via strong and efficient facilitation and presentation capability

• Synthesizes complex inputs and feedback from multiple stakeholders into cohesive communications

• Effectively prioritize, and follow through with tasks and commitments

• Perform data analysis and partner with product managers to define key metrics to measure success.

• Success working with large, complex data sets, including using tools such as Microsoft Excel, SQL, Splunk, Alteryx and Tableau/BI dashboards

• A blend of both business and technical acumen

Minimum Education Requirements: BS or BA degree or equivalent work experience

 

Desired Qualifications:

• Treasury Management, payments, and digital channels solutions knowledge

• Bank of America or similar financial institution experience

• Agile development methodology experience

Skills:

• Oral Communications

• Prioritization

• Product Management

• Product Marketing and Branding

• User Experience Design

• Presentation Skills

• Process Effectiveness

• Product Design and Development

• Strategic Thinking

• Digital Marketing

• Market Analysis

• Problem Solving

• Project Management

• Written Communications

• Attention to Detail

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information

Pay range

$105,000.00 - $138,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.