Junior Brand & Program Manager

Description

Junior Brand Manager & Program Manager (Hybrid Role)
Location: Shoreditch, London (Hybrid Working)
Reports to: Head of Program Management

Jones Knowles Ritchie (JKR) is a branding business, founded in 1990 and proudly independent ever since.
We started out in the world of packaging, but now we’re worldwide — from three founders, to more than 350 of us across the UK, USA and China. Together, we build and deliver brands across the entire consumer experience. But even more important than what we do, is why we do it. We’re here to inspire brands and people to be their true selves. To be
brave. Be tenacious. And above all, be yourself. Because we believe that’s the only way to truly be distinctive, everywhere.

Job Summary:
We are seeking a dynamic individual to fill a hybrid role, combining 60% Junior Brand Management and 40% Program Management responsibilities. In this role, time will be split between managing the day-to-day brand governance operations for a FMCG corporate global team and supporting large, complex consumer brand projects as part of the JKR team. The split is 3 days pw + 2days pw and would be a great opportunity for an individual looking to work more closely with a global brand.

Key Responsibilities:

Junior Brand Manager Responsibilities (60%):

• Provide daily management and support for the Brand Helpdesk, addressing queries and resolving issues.
• Business Card Ordering Process: Oversee the business card ordering process, ensuring smooth
  operations and customer satisfaction.
• Brand AI Tool Monitoring: Help monitor the AI tool’s findings, ensuring insights are acted upon and integrated into brand strategies.
• Digital Asset Management (DAM): Assist in managing and improving the Digital Asset Management System, ensuring easy access to brand assets.
  Support the implementation and setup of Canva templates, including training the community on best practices.
• Status Meetings & Platform Management:
  Attend weekly status meetings with the Directors and external agency partners to report on tasks and updates.
  Oversee day-to-day platform management, reviewing activities and optimizing processes for continuous improvement.
• Strategic Agency Support: Provide support to strategic agencies in developing key brand guidelines, assets, and external pilots for Brand and Purpose initiatives.

Program Manager Responsibilities (40%):
Creative Delivery:

• Lead the delivery of consumer brand and packaging projects across multiple channels, ensuring creative intent is preserved.
• Analyse client briefs, ask insightful questions, and partner with the creative team to deliver effective project outcomes.
• Manage multiple project timelines across various clients within a Hub, ensuring deadlines are met.

Collaboration & Communication:

• Partner with Client Services and Creative teams to align on client expectations and deliver creative solutions.
• Manage internal and external communications across diverse teams and levels, fostering collaboration for optimal creative output.
• Build strong relationships with external partners and talent to ensure seamless project execution.

Creativity & Brand-Centricity:

• Offer creative ideas and solutions to client challenges, understanding their brand and business needs.
• Work closely with the Design Director and Creative Services to source the right talent for projects.

Commercial Awareness:

• Collaborate with Client Services to ensure project quotes are accurate and reflective of the resourcing needs.
• Monitor project profitability and drive efficiency while maintaining high creative standards.

Leadership:

• Motivate and inspire internal teams to deliver excellent work.
• Provide mentorship and support to foster personal development.
• Manage conflict and react proactively to change, ensuring calm and control in fast-paced environments.

Qualifications & Experience:
2-3+ years of experience in marketing, branding, or a similar role.
Proven experience working in fast-paced creative environments, managing multiple projects simultaneously.
Strong communication and organizational skills, with the ability to manage diverse internal and external stakeholders.
Proactive, detail-oriented, and adaptable with a keen understanding of brand governance.
Experience working with creative agencies and managing branding projects.
Ability to work in a multicultural, global environment and collaborate across teams.
Commercially aware, with experience managing budgets and resources to ensure project profitability.
Role Details: Time Commitment: Brand manager 3 days per week (Tuesday, Thursday, and Friday).
Hybrid working: Minimum 2 days per week in JKR offices.

This role is well suited to individuals with account and project management experience looking to work more closely with one brand.

Location: Hybrid working from the JKR Shoreditch office with occasional requirement to visit the client site in London.

Requirements

In order to be will suited to this role you will be able to demonstrate:

• Experience working in account or project management
• Your knowledge of Brand and/or end to end creative design processes
• An interest in Brand Governance
• Excellent ability to partner with colleagues
• A proactive, 'get the job done' attitude
• Top notch communication and interpersonal skills

Benefits

• Pension Plan
• Training & Development

This role is offered as a permanent role.

Location: Shoreditch

Hybrid working: min 2 days pw in the studio (or as required by the team)